Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website. They allow the site to remember information about your visit, improve its functionality, and provide the site owner with relevant statistics.

The website www.road-fix.eu is operated by SMNS ROAD SOLUTION S.R.L., Oradea, Bihor County, Romania (“the Company”). Contact: office@road-fix.eu.

2. Types of Cookies We Use

2.1. Strictly Necessary (Technical) Cookies

These are essential for the operation of the Site (e.g., maintaining your session, correctly transmitting a roadside assistance request, security, and the functioning of contact forms). These cookies cannot be disabled through the consent banner, as the Site cannot function properly without them. They do not require consent under applicable law.

2.2. Analytics / Performance Cookies

These help us understand how visitors interact with the Site (pages visited, time spent, errors encountered) in order to improve its functionality. Example: Google Analytics. This data is typically collected in aggregated/anonymized form.

2.3. Marketing / Advertising Cookies

These are used to display relevant ads and measure the effectiveness of advertising campaigns (e.g., Meta/Facebook Pixel, Google Ads). They may be used to track your behavior on this Site and, potentially, on other websites.

Cookies in categories 2.2 and 2.3 are placed only with your consent, expressed through the banner displayed on your first visit.

3. Cookie Table (template — to be completed with the actual cookies used)

Cookie Name	Provider	Purpose	Duration	Category
PHPSESSID / similar	road-fix.eu	Maintains user session	Session	Necessary
cookie_consent	road-fix.eu	Stores consent preferences	12 months	Necessary
_ga, _gid	Google Analytics	Traffic statistics	up to 2 years	Analytics
_fbp	Meta/Facebook	Advertising campaign measurement	3 months	Marketing

Note: this table should be updated with the exact list and actual durations of the cookies used on the site, typically generated automatically by your consent management tool, if you use one.

4. How to Give or Withdraw Consent

On your first visit to the Site, a banner will appear allowing you to accept all cookies, reject non-essential ones, or customize your preferences by category. You can change your preferences at any time via the “Cookie Settings” link in the site footer.

5. Managing Cookies via Your Browser

You can also block or delete cookies from your browser settings: - Chrome: Settings → Privacy and security → Cookies - Firefox: Options → Privacy & Security - Safari: Preferences → Privacy - Edge: Settings → Cookies and site permissions

Disabling technical cookies may affect the proper functioning of the Site (e.g., submitting roadside assistance requests).

6. Data Transfers and Third Parties

Some cookies are placed by third-party providers (Google, Meta) that may process data outside the European Economic Area, based on the compliance mechanisms provided under the GDPR (e.g., Standard Contractual Clauses).

7. Relation to the Privacy Policy

For complete information on how we process personal data collected through contact/request forms, please see the Privacy Policy available on the Site.

8. Contact

For questions regarding the use of cookies, you may contact us at office@road-fix.eu.